UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Embed HTML Not Working

Mike Bires · ·
11:43 AM Monday, 30 January 2017
High
Hello Mark or Arlex,
First, I sent a contact message to upgrade my plan to a pro account using the coupon code, so that I can add the domain thebolopodcast.com onto my supported sites. I know you will need me to upgrade before helping me with too much info, however, I am having a problem with EasyBlog and I have to publish the post with the podcast recording that is going live tomorrow.

It seems when I try to add the HTML block into the article, it does not appear. I've tried several times, and now I have a collection of grey boxes where you can add the block to the article, but there is no block when you drop it. I have experienced this on two articles now. Also, I had the block embedded in the template prior to starting the article.

Can you steer me in troubleshooting until I can upgrade the account? Im just waiting on Mark's response to my other message.

Thank you,
Mike
The replies under this section are restricted to logged in users or users with an active subscription with us