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email parser is sending out messages repeatedly

Mohamed Ragheb · ·
7:44 AM Saturday, 12 September 2015
None
Hello,

The Innovative Users Group is having trouble with their installation of EasyDiscuss.

We finally got the email parser working with a pop3 account. However, after parsing a message, it apparently fails to delete the message or to mark it as "read". The next time the parser runs, it parses the message and sends it out again.

I do not believe there is an email loop involved. As far as I can tell, the email account is not receiving any notifications, so it is not getting a notification that it sent out a notification.

So, I have a couple of specific questions...

1. Can y'all confirm that whether your code is attempting to delete the message after parsing, or is it just trying to mark it as having been read?

2. Can y'all confirm that this deletion or "marking as read" normally works with POP3? (I'm guessing most of your customers use IMAP)

I believe y'all already have access information to the site. If you need it again, we can send it again.

It was Mark Lee who worked with us the most when we were trying to get the email account set up, so he may have the access info.

And, one last thing. Could y'all copy me on communication for this? My email is scott@quipugroup.com. I work for a company that takes care of the server all this is running on. Although I don't normally take care of Joomla! and its components.

Thanks!

Scott Stockton
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