Response Time
24 — 48 hours
We are having an issue with not all email notifications going out to the users.
The last post, according to the Mail Activities section only sent to 365 out of 381 users.
It seems that the same users (including me as a test user) are not getting those notifications and I can't figure out why. They are not going to spam or getting blocked, they are just not getting sent out.
It doesn't seem to be related to email domains as several with the same ones are getting emails, while others are not.
Any ideas on why this might be happening? Thanks
The last post, according to the Mail Activities section only sent to 365 out of 381 users.
It seems that the same users (including me as a test user) are not getting those notifications and I can't figure out why. They are not going to spam or getting blocked, they are just not getting sent out.
It doesn't seem to be related to email domains as several with the same ones are getting emails, while others are not.
Any ideas on why this might be happening? Thanks
7 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
