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Email Notifications

James · ·
11:17 PM Wednesday, 01 March 2017
Normal
Ok, so while testing Conversekit I have an issue.

It is my opinion that if I am engaging in a conversation using Converskit I should NOT be receiving email notifications. Currently, I receive a new email for every single message that is sent. So if the person I am speaking with sends me 20 messages I get 20 individual emails for each message. NOT COOL!

So, I know that in EasySocial I can manage alerts. The problem is that if I disable alerts and someone sends me a message while I am offline I won't know.

What needs to happen is if Converskit detects that I am online it should bypass the EasySocial alerts. If it detects that I am offline it should send me (1) alert email with a summary of the messages. Or simply a single email saying (User XXXX has messaged you)

James
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