Response Time
24 — 48 hours
Hello,
Our site has an issue with user registration . After the user signs up and clicks the "activate now" button in the verify email it goes right back to the sign up process. If they use the paste in code rather than the button it works fine.
In the mean time we have had to edit the verify.php script to remove the button, however we would like the button back as some users have reported getting line breaks in the activation code (I suspect this is caused by their email client)
We are using PayPlans during the registration process, this maybe the issue but I am not sure as the url string in the email associated with the button is correct.
Our site has an issue with user registration . After the user signs up and clicks the "activate now" button in the verify email it goes right back to the sign up process. If they use the paste in code rather than the button it works fine.
In the mean time we have had to edit the verify.php script to remove the button, however we would like the button back as some users have reported getting line breaks in the activation code (I suspect this is caused by their email client)
We are using PayPlans during the registration process, this maybe the issue but I am not sure as the url string in the email associated with the button is correct.
1 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
