UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline
Hi, Support,

1) EB UPGRADE ERROR:

About the upgrade installation, I had experienced one time failure in earlier version, so abandoned the upgrade; I try to upgrade this morning and crushed the site, http://www.healthno1.com, so I recovered it from Back UP copy


Errror of ( EasyBlog/Administrator/Component/5.0.44 to 5.1.7)

---------------------------------------------------------
1064You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '14,25 and ( ( cat.`private` = 0 ) OR ( (cat.`private` = 1) and (0 > 0) ) OR (' at line 1 SQL=SELECT SQL_CALC_FOUND_ROWS a.`id` AS key1, a.*, ifnull(f.`id`, 0) as `featured` FROM `#__easyblog_post` AS a LEFT JOIN `#__easyblog_featured` AS f ON a.`id` = f.`content_id` AND f.`type` = 'post' WHERE a.`published`='1' AND a.`state`='0' AND a.`access` = '0' AND (`a`.`language`='zh-TW' OR `a`.`language`='' OR `a`.`language`='*') AND (1 <= (select count(1) from `#__easyblog_post_category` AS acp INNER JOIN `#__easyblog_category` as cat on acp.`category_id` = cat.`id` where acp.`post_id` = a.`id` AND cat.`id` = 5,14,25 and ( ( cat.`private` = 0 ) OR ( (cat.`private` = 1) and (0 > 0) ) OR ( (cat.`private` = 2) and ( (select count(1) from `#__easyblog_category_acl` as cacl where cacl.`category_id` = cat.id and cacl.`acl_id` = 1 and cacl.`content_id` in (1)) > 0 ) ) ) )) AND ((a.`source_type` = 'easyblog.sitewide') OR ( a.`source_type` = 'easyblog.team' and 1 <= (select count(1) from `#__easyblog_team` as srcteam where srcteam.`id` = a.`source_id` and srcteam.`published` = 1 and ( (srcteam.`access` = 3) OR (srcteam.`access` = 2 and (select count(1) from `#__easyblog_team_groups` as srcteamgrp where srcteamgrp.`team_id` = srcteam.`id` and srcteamgrp.`group_id` IN (1) ) > 0))))) ORDER BY a.`hits` asc LIMIT 13
It appears the page you were looking for doesn't exist. Sorry about that.
首頁 | @wm@hkno1.com
---------------------------------------------------------------------------------------

Please advise how to upgrade without above error!

2) About Komento
I have been recommended by Mark to purchase & use Komento, but the layout is very discourage by asking readers fills forms, (there are a quick login + a login form with agreeable to terms & conditions. - refer to attached image or this sample URL link: http://www.healthno1.com/16774-2017-05-08-00-11-00.html)

Will there be anyway to simplify Komento layout or template? attached Facebook comment simple layout!

Your help is appreciate!
Ringo
The replies under this section are restricted to logged in users or users with an active subscription with us