UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline
Hello

Users with a valid Payplans subcription CANNOT CREATE NEW PAGE OR NEW MARKETPLACE LISTING. They hit the attached error message.

Sample profile: (Cleaner / Cleaning Agency - Gold user profile)

- There are no Payplans app restriction that limits the amount of pages they can create; and

- There are no EasySocial user profile ACL limit that stops them from creating pages,

By the way, the error message refers to Marketplaces when in fact, this is generated from a page error.

We have identified this to be a Payplans bug associated with the Payplan Apps "easysocialpagesubmission" and "easysocialmarketplacesubmission"?. which we have enabled on our website. When we disable these apps, users can create page and market listing, but, when we enable them, we hit the error again.

We require this Payplans app restriction, help address this bug

Thank you
The replies under this section are restricted to logged in users or users with an active subscription with us