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Hello,
I am having an issue where if I (and I alone: this does not currently happen for any other Users) navigate to /homepage on our site (which is an EasySocial - Dashboard Menu Item with the Link index.php?option=com_easysocial&view=dashboard&type=all) I get a blank White Screen Of Death.
Using Chrome's Developer Tools I find the page's entire HTML is simply this:
No errors appear in the JS Console nor have I been able to capture any PHP or server errors. As you can see from the HTML above the Joomla! Debug Console doesn't even appear.
Checking the Timeline in Chrome Dev Tools I do see the page content and scripts getting loaded into the browser. The last script I see firing is easysocial-1.4.12.static.min.js:556 (see attachment)
I can navigate to other EasySocial pages (such as /component/easysocial/friends?Itemid=) but if I click My Profile underneath my name in any EasySocial page I get the same WSOD issue (/component/easysocial/profile?Itemid=)
None of my other users are experiencing this issue but I'd like to resolve and understand it before onboarding a new quarter of students.
Thanks!
-Zach
I am having an issue where if I (and I alone: this does not currently happen for any other Users) navigate to /homepage on our site (which is an EasySocial - Dashboard Menu Item with the Link index.php?option=com_easysocial&view=dashboard&type=all) I get a blank White Screen Of Death.
Using Chrome's Developer Tools I find the page's entire HTML is simply this:
<!-- saved from url=(0034)http://uee.islandwood.org/homepage -->
<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body><div class="stream-files multiple-files">
</div></body></html>No errors appear in the JS Console nor have I been able to capture any PHP or server errors. As you can see from the HTML above the Joomla! Debug Console doesn't even appear.
Checking the Timeline in Chrome Dev Tools I do see the page content and scripts getting loaded into the browser. The last script I see firing is easysocial-1.4.12.static.min.js:556 (see attachment)
I can navigate to other EasySocial pages (such as /component/easysocial/friends?Itemid=) but if I click My Profile underneath my name in any EasySocial page I get the same WSOD issue (/component/easysocial/profile?Itemid=)
None of my other users are experiencing this issue but I'd like to resolve and understand it before onboarding a new quarter of students.
Thanks!
-Zach
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