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We have a client who has been having some issues with moderation on his forum.
When he receives an email to approve a post he clicks the button on the email to approve it but then he is taken to the site where there is a popup modal box that wants confirmation for the approval.
The first issue is that he cannot see the yes or approve option on the bottom right (see screenshot).
The second issue is that he doesn't want this second approval option.
The weird thing is that I cannot re-create this in any other test site. I never see this modal popup.
Is there a way to turn it off and if not how can we at least get the approve text show at the bottom.
Thanks
When he receives an email to approve a post he clicks the button on the email to approve it but then he is taken to the site where there is a popup modal box that wants confirmation for the approval.
The first issue is that he cannot see the yes or approve option on the bottom right (see screenshot).
The second issue is that he doesn't want this second approval option.
The weird thing is that I cannot re-create this in any other test site. I never see this modal popup.
Is there a way to turn it off and if not how can we at least get the approve text show at the bottom.
Thanks
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