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Helpdesk

Hi,

We are using EasyDiscuss 4.1.5 for a private forum on a clients website (https://lineup.com/success/). The forum is generally working well, but the client is complaining because emails sent from the forum (email notifications of new posts) do not display the images that they include in their posts.

We can see that the problem is that the forum is private / password protected. If we copy / paste the image links from the emails into a browser the links work if we are logged into the website, but they do not work if you are not logged in. Unfortunately, we cannot find any simple solution to get these images to be displayed in the emails without making the entire forum public. We obviously cannot do this, so can you help?

Many thanks,

Mike

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