Response Time
24 — 48 hours
Dear support,
We face an issue that we cannot find out how it came up. The EasyBlog emails stopped being sent although these are listed in the EasyBlog>Mail activity and the cron is set up correctly. The emails have been sent correctly for the last 6-8 months and the cron is set up correctly. In addition, if we click manually to send the emails this function does not work.
The last thing we did on the website that probably triggered this issue, is that we installed "admin tools" firewall. We disabled "admin tools" plugin and replaced the ".htaccess" file with the original one in order to disable the firewall but the issue persists. So, we have run out of ideas.
Can you please have a check?
Regards,
We face an issue that we cannot find out how it came up. The EasyBlog emails stopped being sent although these are listed in the EasyBlog>Mail activity and the cron is set up correctly. The emails have been sent correctly for the last 6-8 months and the cron is set up correctly. In addition, if we click manually to send the emails this function does not work.
The last thing we did on the website that probably triggered this issue, is that we installed "admin tools" firewall. We disabled "admin tools" plugin and replaced the ".htaccess" file with the original one in order to disable the firewall but the issue persists. So, we have run out of ideas.
Can you please have a check?
Regards,
16 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
