UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

EasyBlog cannot crawl links that will be redirected

Yuan-Sheng Fu · ·
5:46 PM Monday, 26 November 2018
High
So far EasyBlog cannot crawl shortened links to grab correct page title and description. I was told this is a limitation when I created a support ticket for this issue. However, I honestly think this is actually a bug to be fixed as soon as possible. A shorten link is simply a link that would be redirected to another link. A link being redirected is quite common in many major web services like Instagram. Most users cannot tell if a link would be redirected or not, since that is the website designer's choice. What they perceive is a flaw, since when they add a link block to an article, sometimes the page's title and description cannot be automatically obtained, and that creates a bad image to our website. Besides, sometimes the links being redirected has no easy way to get their "long" versions, which creates even more frustration to our users.

Please kindly contact your engineering team about this issue to get this problem fixed as soon as possible. Thanks!
The replies under this section are restricted to logged in users or users with an active subscription with us