UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline
Hi EasyBlog's Genius Team :)

I hope you can help us with this issue.

We've upgraded EasyBlog on two(2) of our sites from version 5.0.42 to 5.0.44 and noticed the same issue happening, the in-post pictures appear twice on the Listings page. After a couple hours of testing and trying to figure it out, we've narrowed it to the Automated Truncation function causing it.

Basically, since the upgrade the in-post image (it does not happen to the cover image or galleries) gets duplicated on the Listings page if the amount of text within the post is less than the "Maximum length of blog content to be truncated as introtext" is set too under Settings/Layout/Truncation/Automated Truncation (Normal Post) - all of our sites use WYSIWYG editor.

Please see attached screenshot-1.png, which shows the same post on the Listings page and inside the post itself proving there is only one image as part of the post.


We've also noticed that those posts with fewer characters than "Maximum length..." is set to retain the HTML but the one with more characters than the "Maximum length..." does not retain the HTML.

Please see screenshot-2.png, which shows two(2) similarly formatted post (i.e. includes bullet point list to display the names). The post on the left has 267 char. total and the post on the right only has 216 total with the Max Length set to 250.


At this point, we assume these issues are related to the version 5.0.43 change > "Automatic truncation will now retain most of the original format of the blog content.".


Please help, I've mitigated the impact on those two sites for now but would love a fix as soon as possible. If there are other recommendations I would be happy to test them out;

Thanks in advance!

- Jen G.
The replies under this section are restricted to logged in users or users with an active subscription with us