Response Time
24 — 48 hours
Hi there,
We've noticed a couple of our users that have signed up to our plans are being charged twice when their plan is renewed. Most of the users that have had this issue have paid using stripe. We would like to know what could be causing this as we can't keep worrying whether our clients will get charged twice every time their plan is up for renewal.
We've noticed a couple of our users that have signed up to our plans are being charged twice when their plan is renewed. Most of the users that have had this issue have paid using stripe. We would like to know what could be causing this as we can't keep worrying whether our clients will get charged twice every time their plan is up for renewal.
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