Response Time
24 — 48 hours
Hello,
I ordered a license renewal for Komento yesterday, combined with a license for easysocial.
For some reason the Komento renewal has not been processed and I cannot download Komento. It shows up in teh downlaod list as 'Expired'.
Easysoscial and my other licenses can be downloaded correctly.
Could you check?
Order-ID:
Martien van Ee
I ordered a license renewal for Komento yesterday, combined with a license for easysocial.
For some reason the Komento renewal has not been processed and I cannot download Komento. It shows up in teh downlaod list as 'Expired'.
Easysoscial and my other licenses can be downloaded correctly.
Could you check?
Order-ID:
Martien van Ee
1 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
