UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline
Normal
When I'm writing up a memo to members in ES mass mail, I find that Easy Social has timed out when I hit the send button. It then sends me back to the login page which then upon logging in takes me back to the now blank mass mail window, thus losing all of a carefully crafted email. I keep thinking Easy Social would still be active as long as I kept typing intermittently, but it does seem to quit behind the scenes without notification and I keep typing and end up "sending" the disappearing email.

Or has the email been stored somewhere? I didn't see it in "email activity." Would be helpful to know. Otherwise I could try to remember saving it to my cursor...
The replies under this section are restricted to logged in users or users with an active subscription with us