Response Time
24 — 48 hours
Often members create subscriptions in error, such as creating a new free subscription when they already have one.
In the past, we used to simply go into the PayPlans backend, go to users, find the user and delete the bad subscription.
However, on the new PayPlans, there is no delete option.
Instead, we now have to go to the user, click on subscriptions, copy the subscription number, go to PayPlans Orders, select subscription, paste it into the search box and then finally delete it.
What is we have 5 or 10 to do? Wow what a mission of back and forth clicking!
Can we not have a delete option next to each subscription on the user account?
Or something like we had before?
The new setup is now really painful to use!
In the past, we used to simply go into the PayPlans backend, go to users, find the user and delete the bad subscription.
However, on the new PayPlans, there is no delete option.
Instead, we now have to go to the user, click on subscriptions, copy the subscription number, go to PayPlans Orders, select subscription, paste it into the search box and then finally delete it.
What is we have 5 or 10 to do? Wow what a mission of back and forth clicking!
Can we not have a delete option next to each subscription on the user account?
Or something like we had before?
The new setup is now really painful to use!
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