Response Time
24 — 48 hours
On our site, members have the option to suspend their profile*
They can do this themselves using the delete profile option found under Edit profile.
They then get a confirmation popup and the profile gets suspended.
However, this doesn't work on the mobile version of the site.
When you click on the Other links option, we get a popup menu with links, including one to delete the profile.
But when you click on the link , nothing happens.
* We don't allow direct deletions as many members change their minds and want their profile back at a later stage, GDPR isn't applicable in our area.
They can do this themselves using the delete profile option found under Edit profile.
They then get a confirmation popup and the profile gets suspended.
However, this doesn't work on the mobile version of the site.
When you click on the Other links option, we get a popup menu with links, including one to delete the profile.
But when you click on the link , nothing happens.
* We don't allow direct deletions as many members change their minds and want their profile back at a later stage, GDPR isn't applicable in our area.
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