Custom field data disappear

Hi,
I use custom fields in Joomla 3.7 registration form. Although this data in EasyDiscuss is not visible, when user updates his profile, custom field data disappear. Joomla no longer has this information. Is there a chance to solve this problem?

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Support is
Online

The support team is online and will be able to answer your inquiries. Please stay calm, follow the rules and do not cross post.

We will attend to you as soon as we can.

Your time
Stack Ideas time