Custom field data disappear

Hi,
I use custom fields in Joomla 3.7 registration form. Although this data in EasyDiscuss is not visible, when user updates his profile, custom field data disappear. Joomla no longer has this information. Is there a chance to solve this problem?

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Support is
Offline

It is currently off working hours and most of us aren't around.

Rest assured that we will get back to your issues as soon as the day starts tomorrow!

Your time
Stack Ideas time