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Comment Issues

Katrin Kania · ·
3:45 PM Thursday, 09 June 2022
Normal
Hello,

I have received the notice from one of my readers that when they try to submit a comment, the following error message appears in a red box:
"SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data".
Other commenters seem to have no problems; at least I can comment without issue, and I have not gotten feedback on the issue from others yet, though comments do appear. Are there any special characters that may cause issues? I remember having one commenter a while back who tried to use mathematical symbols, and that did cause problems.

Also, I can't see how it's possible to reply on a comment, even though I have "max thread 5" in the settings, and "hide replies" is disabled.

Finally a question - if I enable multiple comment systems and integrate Facebook, the little icon showing the number of comments for each post disappears. I had also assumed that the integration would mean that comments made on FB would also appear on the blog on my site, but that seems not to be the case?

Thanks for your help!
 
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