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Hi,

I noticed an update message in my control panel for EasySocial saying I am running 2.1 and to update (see attached image) so I clicked on this and it started the install process. However, it stopped and produced the following error message:

Extracting component files Failed
The component package does not exist on the site.
Please contact our support team to look into this.

Now I cannot open EasySocial in the backend as it just keeps opening the install process. If I re-download the latest beta version will it correct this?

Meant to say, I cannot find 2.1.1 version to download. The RC is 2.1 and the version inder My Dashboard says its 2.1.1 but when I download it, it is showing as 2.0.25

Kind regards

Mel
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