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Dear support team
I hat the cron installed every 5 min. So all the time were notfications delivered, that there are unread messages.
So I tried to solve it, by only having the cron running every 30 min. But now users get several notifications, every 30 min that there are unread e-mail. (i.e. 3 e-mail notifications for 3 unread chat messages) This is as crazy or even wors than before.
What can I do to reduce the number of messages. Users should be informed it they miss a message (after 30 min or 1h) but not spamed with notification e-mails about every unread message.
Thank you for your help.
Best regards
Patrick
I hat the cron installed every 5 min. So all the time were notfications delivered, that there are unread messages.
So I tried to solve it, by only having the cron running every 30 min. But now users get several notifications, every 30 min that there are unread e-mail. (i.e. 3 e-mail notifications for 3 unread chat messages) This is as crazy or even wors than before.
What can I do to reduce the number of messages. Users should be informed it they miss a message (after 30 min or 1h) but not spamed with notification e-mails about every unread message.
Thank you for your help.
Best regards
Patrick
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