Response Time
24 — 48 hours
On the "Account Preferences" page, there is an option to change password. When trying to use this function, it appears that it works and even gives a "success" message, but upon login out and logging back in, the system still requires the original password. In other words, the password change didn't actually work. Please help. Please note: this is a live site with live users. Please be careful.
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