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cannot upgrade to latest 1.4.10 - stuck at 20%

Dennis Lloyd · ·
11:41 PM Monday, 30 May 2016
None
I have attempted to upgrade to the latest version using the API key, and the installation directory with the launcher. Both attempts stop at 20%: Initializing Site Files ...

there is no FTP access.

I can no longer manage my site as selecting the EasySocial component only brings me to the installation page.
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