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Cannot update

Theano Nousia · ·
4:10 PM Thursday, 22 January 2015
None
Hello,
we tried to update to latest version (3.9.19775) but, although we have updated the API key, when running the updater, it was stuck in 10% with the error saying that we have to update the API key...I updated the API key about 5 times but still...the error remains...what could be the matter??

Thank you in advance!
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