UPDATES PayPlans 5.0.8 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

cannot load videos

HARI SINGH · ·
7:52 AM Friday, 19 August 2016
None
when I am trying to download a video for a blog (wmv file), I keep getting this message:
'file not allowed" try again.
the wmv file is 4.16 M only (well below my limit)
I have tried other files, but same result.
Thank you
The replies under this section are restricted to logged in users or users with an active subscription with us