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Cannot install Easyblog 5.0.22

John Rankin · ·
7:15 PM Thursday, 20 August 2015
None
Hi Guys,
I am trying to install Easyblog 5.0.22 on one of my sites, but I cannot get past Step 1 .

When I install the "launcher" (after FTP uploading the component to the recommended location), I see the following error message:

Warning
JInstaller: :Install: Can't find XML setup file.

Message
Installation of the component was successful.

I then click the "Proceed with Installation" button, and I am redirected to the "Step 1, Requirements" page, but I cannot get past this page as the the only options available are "exit Installation" and "Retry Again".

I have tried a number of times to install this package using the launcher, but I cannot get past "step 1".

I have attached a screenshot of the "step 1" page, and as far as I can see, the only issue may be the PHP memory limit, as the recommended is 64M but it is showing only 32M. The problem here is that if you view the phpinfo page for the site (see http://www.scientificss.co.uk/phpinfo.php) you can clearly see that the PHP memory limmit for the site is actually set to 256M, so it is significantly higher that the recommended minimum.

Please can you help?

Thank you.

John
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