Response Time
24 — 48 hours
I have EasySocial installed on my site and last week my subscription ran out.
Not knowing this today, I started to Install a new version of EasySocial, but when it got to the Download part it FAILED. I went to look what was wrong and found that my subscription had expired.
To exit the installer and get back to EasySocial Back-End, I hit PREVIOUS arrow back to STEP 1, which has EXIT INSTALLER Button, which I hit. (attached image)
This button takes me back to the Joomla Control Pannel, but when I try to get back to Components -> EasySocial BackEnd, it always takes me to the INSTALLER and not the back-end.
I would hope that if your subscription ran out that I would still be able to administer the site.
I will upgrade tomorrow, but wanted to show this issue to you.
Not knowing this today, I started to Install a new version of EasySocial, but when it got to the Download part it FAILED. I went to look what was wrong and found that my subscription had expired.
To exit the installer and get back to EasySocial Back-End, I hit PREVIOUS arrow back to STEP 1, which has EXIT INSTALLER Button, which I hit. (attached image)
This button takes me back to the Joomla Control Pannel, but when I try to get back to Components -> EasySocial BackEnd, it always takes me to the INSTALLER and not the back-end.
I would hope that if your subscription ran out that I would still be able to administer the site.
I will upgrade tomorrow, but wanted to show this issue to you.
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