UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
It is currently a public holiday for us from where we are at.

There may be a delay in our responses but rest assured that we will be back at full speed when we are back to the office.
  Support is offline

Can't upload video MP4 (mp4 no problem)

User · ·
1:53 AM Friday, 01 May 2020
Normal
Hello. If try to upload video with ***.MP4 system say:
Please upload a valid video file.

If rename the same file to ***.mp4 it works fine.

The same problem with MOV.

I tested it with dew files in group (uploaded video with timeline) on safari.

Thanks.
The replies under this section are restricted to logged in users or users with an active subscription with us