UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Can't Upgrade From 3.9 To 5.0.19 - Part 2

Meagan O'Hara · ·
12:25 PM Tuesday, 01 December 2015
None
Require assistance upgrading from EasyBlog 3.9 to latest version. We will be setting it up on a clone of our live site b/c an installation attempt over the weekend broke our site. The installation shuts down at 10%. The error message asks me to enter the correct API key - & I tried regenerating it a couple of times in my account but it still doesn't work

Have installed PHP GD Library on our server. We do not & cannot have FTP access to our server. Our server administrator does not think that it is secure enough (SFTP either). If new files need to be added to the server I can pass them along to our server administrator & he can upload them (I don't have access).
The replies under this section are restricted to logged in users or users with an active subscription with us