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Hello

ES allows users to login using their email address or their username equally. This is a very good thing, and the consequence is that many users forget their username (as most websites use email address for login now).

Everything is fine until these users forget their password... Because in the "I forgot my password" procedure, username is needed (see attached screenshot).
At this step of the procedure, why can't the user use his username or email address equally? It would avoid so many users fail resetting their password...
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