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Can't install old version of Easysocial

Michele Giannone · ·
6:59 PM Tuesday, 16 June 2015
None
Hi,

I have an old version of Easysocial (1.3.4) and I was trying tho install it on a website to do same testing.

If I try to install it via Directory, it reaches the 15% of the installation process and give me the following error:

'Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.'

If I try to install it via Network (I'm using a regenerated API KEY as I lost my old one) I get the error:

'The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.'


I thought it's normal I can't do it via Network as I don't have an active subscription right now.
But I should still able to install an old version I already downloaded when I had an active subscription.

Can you please help me?

Thanks
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