UPDATES EasySocial 4.0.15 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online
After manually deleting a subscription from the back-end, the user summary information still shows that the subscription is active.
Clicking on the user and going to the subscription tab, however, correctly shows that the subscription has been removed.

How to we get the user summary information to display only the actual subscriptions and not ones which have been removed?
The replies under this section are restricted to logged in users or users with an active subscription with us