UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline
Dear support,

Following the previous tickets opened:
http://stackideas.com/forums/avatar-uploaded-to-amazon-s3-although-selected-to-be-saved-on-local-server
http://stackideas.com/forums/avatars-are-not-uploaded-to-amazon-s3-although-selected-from-backend

this issue has been fixed on the last EasySocial update but since yesterday the avatars on new users created stopped being saved on Amazon S3, although we have the avatars selected to be saved in Amazon S3 in the path backend>components>easysocial>remote storage>general tab.

Please help as we cannot understand what might conflict this.

Please check the last users created to see that their avatars are not saved on Amazon S3:
https://penaltara.com/component/easysocial/%CE%A0%CF%81%CE%BF%CF%86%CE%AF%CE%BB/690
https://penaltara.com/foivos

Regards,
The replies under this section are restricted to logged in users or users with an active subscription with us