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When viewing an Easysocial profile on a mobile device, in order to view the profile "About me" details, we have to first click on "Toggle Toolbar".

From there we can select any one of the various profile tabs/pages (in my case Basic information, Lifestyle information, Personal Information and Location).
When you select one of the options, however, there is no indication that a new tab/page has loaded, since the new page loads off-page underneath the sidebar apps/modules.

Members do not realize that the information has changed after selecting the item, since there is no visible indicator/notification that anything has happened. Further, they do not expect the new content to only appear at the end of 2 or 3 page scrolls and so don't scroll down to look for it.
They expect the page to refresh/change showing the information tab they selected.
When they don't see it, they report that the profile pages are broken on mobile devices.

Is there anyway we can auto-close the toolbar after selecting one of the options?
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