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API Key issue

Tracey · ·
2:08 PM Tuesday, 29 October 2013
None
Hi
I have just renewed my subscription for easyblog and when i attempted to run updater I get this error message
Starting upgrade process ...
Downloading patch files ...
Updating Foundry Framework
Error Please enter the correct API key. You may generate it from http://stackideas.com/account/my-account.html ...
View Logs

I have double checked and have the API key from my account page
please assist

thank
Tracey
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