Response Time
24 — 48 hours
Hi support,
We ran into an error: "404 component not found" for EasySocial. This happened while we were not working on the backend of the site for many hours.
The last modifications we did took place around 5 hours before, when we installed Community Polls (from Core Joomla). 5 hours later the site's frontend was working normally until EasySocial went down.
In addition, we had CometChat developing team trying to do some custom work around the same time. We contacted them and we include their reply herebelow:
We are working on '/cometchat' directory. We have not modified files in any other directory other then CometChat on your server.
We have tested this issue by disabling CometChat on your site but still we are getting the same error.
Please ask your developer to look into this and please get back to us once the issue has been fixed so that we can proceed with the customization.
Please have a look into this and let us know what went wrong. We are wondering if this happened out of the blue or some other incompatibility of any kind.
Thank you in advance.
Regards,
We ran into an error: "404 component not found" for EasySocial. This happened while we were not working on the backend of the site for many hours.
The last modifications we did took place around 5 hours before, when we installed Community Polls (from Core Joomla). 5 hours later the site's frontend was working normally until EasySocial went down.
In addition, we had CometChat developing team trying to do some custom work around the same time. We contacted them and we include their reply herebelow:
We are working on '/cometchat' directory. We have not modified files in any other directory other then CometChat on your server.
We have tested this issue by disabling CometChat on your site but still we are getting the same error.
Please ask your developer to look into this and please get back to us once the issue has been fixed so that we can proceed with the customization.
Please have a look into this and let us know what went wrong. We are wondering if this happened out of the blue or some other incompatibility of any kind.
Thank you in advance.
Regards,
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