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New Feature Requests Section

New Feature Requests Section
About 5 years ago, we created an internal feature request system to facilitate feature requests submitted by users on our site but, it was later taken down as it was too taxing for us to maintain that system. 

After spending time refactoring and rewriting the entire customer voices system, we are now reviving the feature requests section along with more goodies! 馃槑

Better Support Separation

StackIdeas Feature Requests

With the current implementation, many users were posting support requests into the feature requests category without realizing that these categories are not monitored for support. 

This led to customers thinking that there aren't any support available. With a better separation, there will be less confusion.


Issue Tracker Integrations

Another problem we faced earlier was the lack of API available from our previous issue tracking system. With the new issue tracking system that we have in place, it will simplify the process of accepting feature requests. 



Pledging Features

Pledge a Feature


Very often, we receive requests from customers that wants a specific set of feature included into the core urgently. With the new Voices, this is now made possible with Pledging where you can pledge for a feature request.


It's relatively simple, all you need to do is to set a desired price that you want to pledge for a certain set of feature and if it is something that we can work on, we would accept the request and you can then make the payment.


Access Feature Requests Section Today!

You can access the new feature requests section by clicking on the Support menu on our site as shown on the screen shot below.

Accessing Feature Requests Section


Try it out and let us know what do you think under the comments section below. We hope that you will love the customer voices section.


 

Comments (32)

Hello. Good news Seems it's impossible to add attaches (screens^ images)

Comment was last edited about 1 month ago by User User

We do not process files currently. Please use a screen shot sharing tool to share links instead.

This is a great idea thanks. I tried to post a request for "NEXT and PREV buttons for ES Video Page" but the feature requester seems to be broken. It threw out some code. I will post a ticket...

I have the same issue (can' t create anything).

You guys are fast Please try again, was troubleshooting an issue with recaptcha.

Hi Mark, working for me now.

Thanks for bringing back this "component".
Monitoring feature requests will be much more user friendly !!
Is this something you developped internally and possibly something you might sell as a component in the future?

Yep, it is an extension which we developed for internal usage. We have not thought about selling it yet.

All Stackideas components are the spine of our website. I thought maybe in the future we could implement a feature request in our site too... maybe a super mega bundle with a very affordable price :)

EDIT: looking forward to a "multilingual" native app

Comment was last edited about 1 month ago by Supporter Supporter

Hey Mark,
May I suggest a quick links box down the sidebar to jump to other components (ES, EB, ED, ...) requests in 1 click

Good idea, and it is now available on the sidebar

Few simple BB code would be good (bold, quote) too.

At the moment I have to use double Enter key to make text display in 2 lines :(

If between firs and second line pressEnter ones, it will be combines to one line.

The new feature request section uses markdown. You can use markdown formats, https://www.markdownguide.org/basic-syntax/

Single newline has been updated.

Comment was last edited about 4 weeks ago by Mark Mark

I always thought that the forum was not adapted to features request.
I am delighted to see that the Voice area model is back !

i want to make suggestions for the "Image Optimizer", but in what category (component) should i place like this?

General category in the respective extension is fine

Comment was last edited about 4 weeks ago by Mark Mark

Awesome feature, thank you guys !

i am looking for a similar extension for content voting, what are you using on SI website for this ?

This is an internal extension

AWESOME! can you tell us which one PLEASE

Finally. I didn't post in Feature Request because it states features are not supported. I'm glad this was added.

Thank you Dexter

Comment was last edited about 4 weeks ago by Mark Mark

In StackIdeas Help Desk, under 'My Tickets', 'Bookmarks & 'Subscriptions', could you add a search & filter by categories and sort by date/time?

It will make it easier to narrow down the search under this 'My Tickets', 'Bookmarks & 'Subscriptions' only, not the entire HelpDesk.

Thanks.

Noted, will try to see if we can add these changes

Thanks Mark,

But after posting some ideas to 'Feature Request', I think it would be nice if you can add this to 'Feature Request' too.

Love the new feature request and pledges to spread the costs

Thanks Mel!

It would be great to add some filters like "Most Votes" and "Newest First":
- "My Votes" / "My Feature requests" (items created by me)
- "Feature requests with my votes" (other user's items that get my +1)
- "Feature requests with my reply" (other user's votes where I posted comments. Notice: I didn't get email notification when somebody reply to this too. But I would like to continue discussions. Seems only creator get email)
- "Most discussed votes" (I suppose there can be HOT features...

It would be great to add some filters like "Most Votes" and "Newest First":
- "My Votes" / "My Feature requests" (items created by me)
- "Feature requests with my votes" (other user's items that get my +1)
- "Feature requests with my reply" (other user's votes where I posted comments. Notice: I didn't get email notification when somebody reply to this too. But I would like to continue discussions. Seems only creator get email)
- "Most discussed votes" (I suppose there can be HOT features reply with lots of comments / discussions how to customize it by myself but without votes)

thanks.

Read More

Thank you for the suggestions.

Awesome news!
2 suggestions
1. Moderate the posts/suggestions to prevent duplicates (I am happy to volunteer some time if needed).
2. allow users to pledge funding to suggestions posted by other users.

Thanks for the input on this CK! Yes, we have already updated our current voices system to allow pledging of funds on feature request that are unpopular or is too tricky to add into the core.

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