Users Can't log in our out - Redirect

I'm having an issue where we are trying to create a payplans subscription based only access to easysocial, possibly just to one particular group the other groups / public wall being non-accessible.
currently the link for easysocial according to my customer is http://kosi.co/index.php?option=com_easysocial&view=groups&layout=item&id=3:undefined&Itemid=2198&lang=en but this automatically redirects to http://kosi.co/index.php?option=com_users&view=login&lang=en where they get a redirect loop error. I've created a hidden menu item as shown in the image and ES is in lockdown mode.
I'm not sure whats going on.
Payplans has a "easy social registration" plugin which is enabled.