UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

URGENT - Stuck in the upgrade process

Bruno Alecrim · ·
2:35 PM Friday, 27 May 2016
None
Hi There, I started right now the upgrade process of Easydiscuss to Version 4... everything was runing smooth but the process simply appear to be stuck at 10% for many minutes (Take a look to the attached image), so I tried to access the site and I got this error message:


Warning: require_once(/home/tutor548/public_html/components/com_easydiscuss/constants.php): failed to open stream: No such file or directory in /home/tutor548/public_html/components/com_easydiscuss/router.php on line 16

Fatal error: require_once(): Failed opening required '/home/tutor548/public_html/components/com_easydiscuss/constants.php' (include_path='.:/usr/local/lib/php') in /home/tutor548/public_html/components/com_easydiscuss/router.php on line 16

What should I do?

Sorry to say that, but right now I need the fastest support possible because in the next few hours we have classes inside the site. Please.

With Best Regards
Bruno Alecrim
The replies under this section are restricted to logged in users or users with an active subscription with us