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Upgrade from version 3.9

Quentin Lotts Y0283632-X · ·
6:06 PM Wednesday, 13 April 2016
None
Hi,

I'm migrating my site from J!2.5 to 3.x. When I go to upgrade Easyblog I install the new version of the component and then when I go through the install process I've hit a few issues.

If I choose to the recommended option (via network) I enter the API key and the process seems to start however it does not progress beyond 0%.

If I choose the other option, to Installation via Directory, the directory path given is:
/administrator/components/com_easyblog/setup/packages/

however the directory packages does not exist by default. Do I create the directory /packages? And which to I upload, com_easyblog_component_pro_5.0.34_joomla3.0.zip or com_easyblog_launcher_pro_5.0.34_joomla3.0.zip?

Please advise.
Thanks
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