Incorrect Purchase - Refund Request

Hi,

Could you please refund my Easy Discuss purchase - I was trying to purchase EasyBlog component and ended up buying Easy Discuss instead. Previous response from Support team below.

I would prefer to get the refund instead of extended subscription for my EasyBlog purchase.

Thank you,
Ravi.


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It seems you have successfully purchased both EasyBlog and EasyDiscuss.
You can actually access your downloads at http://stackideas.com/dashboard

Perhaps you can extend your EasyBlog for another year with your EasyDiscuss subscription that you have mistakenly bought?

If you need any support such as installation or technical questions for your EasyBlog , feel free to post a ticket at our forum here http://stackideas.com/forums . Our technical support team will answer you in 24hours


Best regards,
Shiyi Lee
Marketing Executive
Stack Ideas

Ticket Details
Ticket ID: 47125
Department: EasyBlog
Type: Task
Status: On Hold
Priority: Urgent

Helpdesk: https://crm.stackideas.com/index.php?