UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline
I have a user that that just reported what looked like a bug. I had actually also seen it earlier today but dint' think much of it except that he is struggling to get it working properly.

Here is the problem. He created a profile and then uploads his image and the image is loading because if you click on his icon you can then see the real image. But, it is not displaying.

He created the following profile page: https://www.starch-smart.com/social/profile/wholefoodplantbasedspeaker

His name is Harry selent

The Avatar that is displaying is a walnut. But, if you click on that walnut then his uploaded picture displays. The walnut should NOT be his avatar.

Here is the messages he sent to me:

First message:
i cant change my avatar... i uploaded it and selected it, but it wont update
15:21


Second message:
i tried chaning by clicking on my profile; edit avatar; it looks like it works but does not update or show. it still shows a nut as avatar

then i went to my profile;m appearance ; and changing it there and get error "There was some error in your form. Please correct the respective fields."; if i scroll down, WAY ON DOWN the page where is says SAQVE; or SAVE and CLOSE, there is a red button on left that says

Please enter a valid captcha response."; but there is no visible captcha entry
15:32
The replies under this section are restricted to logged in users or users with an active subscription with us