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Good day Stackideas team and subscribers of this great community.

After an evening of explaining to friends and family what I do, and how I coordinate with teams around the world who provide important components for my project which I then tweak to fit my needs. I found my self explaining to them how this one team in Malaysia has a work ethic and customer focus that trumps anything I have ever experienced. I literally spent over an hour raving about how impressed I was with this Malaysian team and comparing them with teams in Paris, Belarus, India, US etc.

Of course, the team I was raving about was the wonderful team here at Stackideas.

Earlier today I wrote a basic message in a thread stating that I thought that the community here at Stackideas is the best Joomla community on the internet.... and I replied to Mark's thank you with:

You are very welcome. Your positive and diplomatic way of managing this community combined with the sheer talent of you and your team makes it a joy to spend time on this forum... even if sometimes it is due to frustrating bugs that I need to report. Because I know that no matter whether I am on here to report a bug, ask a question, suggest an idea or participate in another persons thread, there will always be a positive and productive response.

No other Joomla community has this. You guys have defined an unreachable standard... and every other Joomla community and development team is a disappointment when compared to Stackideas.


At that point, I thought to myself. After all the hard work from Stackideas... and after all of us being a bit impatient with them, constantly bugging them for ETAs and asking for more and more features. Despite the delays and challenges along the way. There is no better team to work with than Stackideas and I want to say thank you in a substantial way that really make the team realize just how much we appreciate them. That is when I decided to start this thread.

Mark, Sam, Jason, Jensen, Andew, Ahmad, Change, Nur, Ikram, Ridhwan, Nik, Arlex and any Stackideas team member that I might have missed. I want to not only thank you for your hard work, high quality standards, world class support and positive & diplomatic way of running this great community. But I want to thank you for your patience with all us subscribers. We constantly ask for more and more, and we get impatient, because our projects have deadlines. For example, We were going to launch our website at TechCrunch in Silicon Valley here in September, and decided to postpone our launch to the Web Summit in Dublin in November, in the hopes to get our hands on ES 1.3, Wanderers and EB 5 Beta before our launch... and by the looks of it, our patience and willingness to give you guys a chance to deliver is paying off. Having switched over to the EasySocial 1.3 Beta and Wanderers, I gotta say the performance improvements alone were worth the wait.

As a bootstrapping startup we do not have the financial resources to build everything in-house yet... and without you guys, I would not have been able to start my business without taking on early seed investments or getting a high interest loan. You guys make dreams possible.

I ask that you keep being patient with us subscribers, as we undoubtedly will continue to ask for more and inevitably will get impatient on occasion. But understand, that when we get impatient or when we ask for more features... or complain about lacking features... we do it because you guys are our only hope. I subscribe to at least 20 different Joomla related products, and aside from JFBConnect and Offlajn... most of the other development teams are a nightmare to deal with... to the point that I have stopped using their products.

In fact, the low quality standard of your competitors, often results in us asking for help here on Stackideas. I know, I have asked for help with things that really should have been fixed by other dev teams, here... and I feel guilty every time I do it. But, it speaks about how much you guys care about your subscribers, that even when we request something outrageous, before saying no, you take a minute to look into it.

I feel bad for how often you guys end up having to fix their problems, or make up for the lack of quality of other development teams, by adding features that other dev teams easily could offer as standalone components.

You guys often see us asking for everything to be built by you guys, such as chat and a LMS. Requests that stem from the fact that Stackideas is one of the very few companies that we can depend on... and while we don't always agree with how much effort is put into partnerships (because certain partners just don't step up to the plate), I gotta commend you on your willingness to collaborate with competitors and third party dev teams to provide a more complete Joomla experience revolving around the Stackideas product suite.

Your patience, collaborative spirit and customer focused approach is why you guys are so successful within the Joomla community. For a relatively young team, you guys have been able to teach the rest of the Joomla world how to do things.

As I said many times, the only reason why I still develop on Joomla is because of you guys.

Anyway, I could go on for days about how much I appreciate your team... but I think you get the idea. ;-)
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