By Kevin Morrison on Tuesday, 07 August 2018
Posted in General
Likes 0
Views 891
Votes 0
There is a distinct difference between a help desk and a forum. Since EasyDiscuss is marketed as a forum it would be fantastic if it could be molded to behave more like one instead of a help desk. Short of butchering up the language file I am not seeing any other way to give it the appearance of a forum? Even if it could be morphed into more of a discussion board as it's name suggests would be helpful!

For example, posting a thread to a topic requires the person to click a button titled "or Ask a Question" when it should read more like "Make a Post" or something. More critical is when you are viewing your post the filters say things like "Unresolved, Resolved, Unanswered, Unread". Where the last two are OK but for a forum there is no need to have Unresolved or Resolved be part of the filter.

So has any thought been done or discussion on going to give EasyDiscuss more flexibility regarding this? maybe there already is and I am just missing it but I am running a social website experiment with it that has the potential to have twenty thousand plus users and if it cant I need to either revert back to using Kunena or preferably find something more robust.
You can turn off this Enable Q & A setting from your site backend > Easydiscuss > setting > general , so it will not appear these 2 filters (Unresolved, Resolved) on the discussion listing page.

To modify this "Ask a Question" translation word, you can override this following language constant string from your site backend > Extension > language > override

[gist type="php"]
COM_EASYDISCUSS_TOOLBAR_NEW_DISCUSSION="Ask a Question"
[/gist]

You can refer on our documentation here how to override those translation word.
https://stackideas.com/docs/easydiscuss/administrators/translations/creating-language-override

Keep us update if these not help much you here.
·
Wednesday, 08 August 2018 11:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Arlex, I already had Enable Q & A turned off, not sure where you found this constant but I added it along with the one I found " COM_EASYDISCUSS_OR_ASK_A_QUESTION" and for which neither one of them or the parameter make a bit of difference. "or Ask a Question" persisted.

Having never used the language override utility before I was not aware that I could perform a search. I did and discovered the one I was after is neither of the above, it was "MOD_EASYDISCUSS_SEARCH_ASK_BUTTON" constant I wanted to change.

So now the issue I am working through is when you click the new button I changed to create a post it asks to choose the type of question with the options being "bug, issue, task" and then there is the post priority and none of which is relevant to a forum. I fear the language option is not going to save me or fix this issue.
·
Wednesday, 08 August 2018 22:26
·
0 Likes
·
0 Votes
·
0 Comments
·
I found Post Types and Post Priorities, I was able to delete post types and now there are none but when creating a post the post type filter persists even though there are none. Likewise when I tried to delete post priorities it would not let me delete two of them telling me there was current posts assigned to them. Regardless I suspect even if I delete these that filter too is going to persist and show on the frontend. Is there a way to turn these two off and where do I remove the priority from current posts so i can delete the ones that are left? I looked on the posts but this priority does not show anywhere so it cannot be deleted from there. I suppose the only way then is to find these in the database and remove it from there?
·
Wednesday, 08 August 2018 22:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Arlex, I already had Enable Q & A turned off, not sure where you found this constant but I added it along with the one I found " COM_EASYDISCUSS_OR_ASK_A_QUESTION" and for which neither one of them or the parameter make a bit of difference. "or Ask a Question" persisted.

Strange, based on what i checked the code, it should use that language constant as what i mentioned in earlier.
If this language constant COM_EASYDISCUSS_OR_ASK_A_QUESTION can work for you, you can modify this language translation.

Having never used the language override utility before I was not aware that I could perform a search. I did and discovered the one I was after is neither of the above, it was "MOD_EASYDISCUSS_SEARCH_ASK_BUTTON" constant I wanted to change.

I think something you can't rely on that language search, if your site got a lot of language file, this Joomla search language will not work.

Normally how i search is install one of the 3rd party text editor program, e.g. sublime text
Once you installed, you can open your Easydiscuss component language .ini file JoomlaFolder/language/en-GB/en-GB.com_easydiscuss.ini then you can click 'Ctrl + F' key to search what word you would like to find.
After you done this changes, you can override this into this file.

Imagine your current site language is English (en-GB), you can manually create this file en-GB.override.ini under this overrides folder e.g. JoomlaFolder/language/overrides/en-GB.override.ini

So you can put all those language translation changes into this file, so it will not get override after you update your Joomla or Easydiscuss in the future.

I found Post Types and Post Priorities, I was able to delete post types and now there are none but when creating a post the post type filter persists even though there are none. Likewise when I tried to delete post priorities it would not let me delete two of them telling me there was current posts assigned to them. Regardless I suspect even if I delete these that filter too is going to persist and show on the frontend. Is there a way to turn these two off and where do I remove the priority from current posts so i can delete the ones that are left? I looked on the posts but this priority does not show anywhere so it cannot be deleted from there. I suppose the only way then is to find these in the database and remove it from there?

Actually you do not need to manually delete those existing post types and priorities from backend, you can just disable this setting from backend > Easydiscuss > setting > composer , you can refer my screenshot here : http://take.ms/r6SNDZ
Once you turn it off, these 2 fields no longer appear on the creation page.
·
Thursday, 09 August 2018 12:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Kevin Morrison, thank you for this thread of questions. I had just upgraded to the newest version of Easy Blog (which changed some of the features we enjoyed in a previous version and got little help from support about being able to customize back to those features) and we were looking to add a Forum in the next 90 days. Easy Discuss was at the top of the list, thinking it would work well with Easy Blog, and you've now given me the info I needed to buy or not buy the product. We need a Forum, not a help desk. So thank you!
·
Sunday, 12 August 2018 00:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Dave, with a bit of massaging and tweaking of parameters you can in fact make a forum. There are a few quirks that need to be ironed out but for the most part it can in fact work like a forum. Given the other options available for Joomla I have to say EasyDiscuss is still the only viable option. So dont take my rants to heart, it may still be a viable solution for you and worthy of more investigation.
·
Sunday, 12 August 2018 01:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for sharing Kevin.
·
Sunday, 12 August 2018 10:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Posted in wrong forum.
·
Thursday, 29 August 2019 02:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Posted in wrong forum.

No problem

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
·
Thursday, 29 August 2019 09:39
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post