Video Upload not working since update to 2.0.25
By Matthias Fletzberger on Friday, 01 September 2017
Posted in Technical Issues
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Since our update to v. 2.0.25 yesterday the Video-Upload is not working properly!

The path to ffmpeg is set correctly and ffmpeg is working (we could test this as we use hwdmediashare that uses it as well and works without any problem.
In EasySocial during upload of the Video a thumbnail is created and the Video-length is calculated properly - but when trying to watch the Video it has a length of 0:00 (and looking at the video via ftp the size is 0 KB).

We are going live today (September 1st) with our site and this is a real problem!!!!!

I can not provide you with access to our ftp-server due to security reasons, but you can access all files via the installed component "ProFiles" in the Joomla-backend
Hey there,

I am really sorry for the delay of this reply as it is holidays for us here.

It seems like your current ffmpeg version is 0.11 , can you request with your webhosting provider to help you update to FFMpeg v2.8.x or above because this is Easysocial minimum requirement, you can check our requirement page here.

https://stackideas.com/docs/easysocial/administrators/welcome/minimum-requirements


ffmpeg version 0.11 Copyright (c) 2000-2012 the FFmpeg developers

  built on Jun 23 2017 11:21:02 with gcc 4.9.2

  configuration: --enable-gpl --enable-version3 --enable-nonfree --enable-shared --enable-libmp3lame --enable-libx264 --enable-libfaac --enable-libvpx --enable-libvorbis --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopencore-amrnb --enable-libtheora

  libavutil      51. 54.100 / 51. 54.100

  libavcodec     54. 23.100 / 54. 23.100

  libavformat    54.  6.100 / 54.  6.100

  libavdevice    54.  0.100 / 54.  0.100

  libavfilter     2. 77.100 /  2. 77.100

  libswscale      2.  1.100 /  2.  1.100

  libswresample   0. 15.100 /  0. 15.100

  libpostproc    52.  0.100 / 52.  0.100

Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/var/www/html/media/com_easysocial/videos/38/02a2d43eba379f2248d246405b7fa434':

  Metadata:

    major_brand     : mp42

    minor_version   : 0

    compatible_brands: isommp42

    creation_time   : 2015-04-02 10:12:46

  Duration: 00:00:29.10, start: 0.000000, bitrate: 134 kb/s

    Stream #0:0(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1064x720 [SAR 1:1 DAR 133:90], 132 kb/s, 30 fps, 30 tbr, 30k tbn, 60 tbc

    Metadata:

      creation_time   : 2015-04-02 10:12:46

      handler_name    : Mainconcept MP4 Video Media Handler

[buffer @ 0x64a100] w:1064 h:720 pixfmt:yuv420p tb:1/30000 sar:1/1 sws_param:flags=2

[buffersink @ 0x6403a0] No opaque field provided

[scale @ 0x63f240] Size values less than -1 are not acceptable.

Error opening filters!
Arlex Wong
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Friday, 01 September 2017 10:42
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Hello Arlex
Thank you for your answer, which was actually very quick!
I was speaking to my provider and he will check this out if you do not hear from you anymore it has worked ....
Matthias Fletzberger
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Friday, 01 September 2017 11:57
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Alright, keep us updated then.
Arlex Wong
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Friday, 01 September 2017 12:01
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