Hey Kat C,

Can you share the user id or subscription id for which this issue is coming?
So I'll check it further.

In the authorize.net I can see the transaction under the 'ARB Subscription Detail' from 7/18

Also can you capture the screenshot and share.

Update us with the response.

8024

8O56WJCMQMVW

Hey Kat C,

I've checked your site and found that the mentioned subscription is activated just now.
https://usfca.org/administrator/index.php?option=com_payplans&view=subscription&layout=form&id=8024

JFI, In the case of Authorize.net, the payment notification of a recurring subscription comes after 24 hours of payment to the notification URL you have set in your merchant account. The subscription is not activated instantly. There is an approx a 1-day delay between recurring profile creation and payment approval by authorize.net.So, they process the recurring payment notification at a particular time on the day that's why some delay.

Can you cross-check it again and let me know if you still have any queries.

Thank you for understanding!

does the 24hr come from Authorize.net?

does the 24hr come from Authorize.net?

Yes, it's from authorize.net. In recurring payment, they will authorize the payment after 24 hours as I described in an earlier reply.

Thank you for understanding!