By Paul Squires on Friday, 25 November 2016
Posted in Technical Issues
Replies 7
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Hi folks,

After the EasySocial upgrade, my site is displaying the user info panel twice in K2. It displays at the bottom of an article and also as Media.

Is there a way to rectify this so the Media instance of the panel doesn't appear?

Cheers,
Paul
Hello Paul,

Have you already updated the K2 plugin to the latest version from https://stackideas.com/apps/item/57-k2-article yet? We also updated the plugin as well.

If the problem still persists, is it possible for you to provide us with the back end and FTP access to look into this?
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Saturday, 26 November 2016 02:35
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Hi Mark,

I have updated but it's still the same. I'll send the back end details over.

Cheers,
Paul
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Monday, 28 November 2016 04:27
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Hi Paul,
I could not access your backend. The site is redirecting me back to your frontend.
Also, your ftp credentials are not working. Please advice. Thanks.
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Monday, 28 November 2016 12:08
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Hi Paul,
I could not access your backend. The site is redirecting me back to your frontend.
Also, your ftp credentials are not working. Please advice. Thanks.


Try the admin creds now.
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Tuesday, 29 November 2016 18:26
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Can you please also edit the post and include the FTP access please?
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Tuesday, 29 November 2016 22:31
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Done.
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Thursday, 01 December 2016 06:48
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Hey Paul,

It seems like that is a bug, I will create a ticket in our codebase regarding this.

For now, I have temporary comment out those media section code from your K2 file, it should display correctly now.

I have checked in your K2 item, it seems like you do not have any media added from your article, so it will not affected anything else.

After we release another new version, you can download your original file and replace back to this file location.

JoomlaFolder/components/com_k2/templates/default/category_item.php
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Thursday, 01 December 2016 17:01
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