By Masaru Oenoki on Friday, 10 August 2018
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Hello!

I can't upgrade easyblog with following message.
- Error updating component when using the API from Joomla. Please try again.

So, I downloaded a launcher package file(com_easyblog_launcher_pro_5.2.7_joomla.zip)
and try install the package file manually.

But it hangs with "Initializing database Synchronization" with circle icon circulating.

What should I do for it?

Any advice would be appreciated.
Thank you.
Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
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Friday, 10 August 2018 10:15
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Hello,
Thank you for your cooperation !

I edited the first post.
Regards
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Thursday, 16 August 2018 09:24
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Hi there,

Seems like it is not possible for me to access your site using given access currently Please advice.
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Thursday, 16 August 2018 10:01
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Hello

Oops, sorry, I changed IP adress filtering settings.
Maybe you can access now.

Any advice would be greatly appreciated.
Regards,
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Thursday, 16 August 2018 12:29
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Hi there,

Still cannot access them as you can see here http://take.ms/a2sD2 Do you need our ip? Here i included our IP address 115.132.227.183

Please advice.
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Thursday, 16 August 2018 12:48
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Hello,

Thank you for your cooperation !
I'm sorry to bother you.

I changed the setting, so, would you please access again?
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Thursday, 16 August 2018 14:03
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Hi there,

I can access them now. By the way, seems like im hitting this on your site. May i know that you have migrate your site into new one? If yes, it might be you have missed this '#__easyblog_blogger_subscription' table and did not included them on your new one. Or may i know that from which version are you updating them currently?

Please advice.
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Thursday, 16 August 2018 15:30
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Hello,

Thank you for your quick reply !

I didn't migrate my site, I installed easyblog and using it on the same site..
And I updated it from 5.2.6.

Thank you for your kindly advice!
Regards,
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Thursday, 16 August 2018 15:59
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Hi there,

Seems like our installer detected that you are using very old version and thus kept hitting this issues. I have applied those necessary fixes on your site and you should no longer faced this issues on your next release version.

Please give it a check and see how it goes.
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Thursday, 16 August 2018 16:36
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Hi, I have the same message trying to update frome 5.26 to 5.27
Table 'DB_MySQL_ellipsa16.#__easyblog_blogger_subscription' doesn't exist
What should i do ?
Best regards
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Thursday, 16 August 2018 17:52
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Hi Julien,

It would be best if you can create a new thread instead and included all related information so that we can further check them on your end.

Thanks for your understanding.
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Thursday, 16 August 2018 17:58
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Done
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Thursday, 16 August 2018 18:07
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Hi Julian,

Thanks for your understanding.
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Thursday, 16 August 2018 18:21
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Super!!
Thank you very much!
I'm glad to see that indicate 5.2.7 version on my console.

I was helped out a lot thanks to you.
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Friday, 17 August 2018 00:20
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 17 August 2018 09:39
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