By Kirwin on Thursday, 29 June 2017
Posted in General
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Hi I am trying to make my website look like the Stackideas EasySocial Demo. I installed the download installer, how do I get the top bar to look like the demo with <search><username> <password> log me in or <facebbok login> <twitter login> etc?

Looking forward to your response. Thanks
Hi there,

Did you meant this bar http://take.ms/ZyMyJ? If yes, you have to buy this items https://stackideas.com/apps/item/3336-docker first. Please advice.
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Thursday, 29 June 2017 16:23
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Yes exactly, looking to get that top bar. Ok, I see the item to purchase "Docker". What did you use for the FB/Twitter login and to put it in the bar?

Thanks.
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Thursday, 29 June 2017 21:01
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Hello Kirwin,

Once you have setup your Facebook / Twitter integrations in EasySocial, it would appear in the Docker automatically
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Thursday, 29 June 2017 21:14
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Great, I purchased Docker and installed it as you suggested. Additionally, I setup Facebook and Twitter integration. However when I login via Facebook login it doesn't carry you to the Dashboard but a blank page as attached in the image. How do it get it to go to the Dashboard after login?
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Friday, 30 June 2017 11:30
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Hi there,

It would be best if you can provide us with your backend and FTP access for further check on this issues. Please advice
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Friday, 30 June 2017 12:02
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Hi, updated my post with backend and FTP access. I have also noticed a few issues since I installed - like on the backend when I click videos - it gives an error message. Also detect location doesn't seem to work.

Appreciate your assistance.
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Friday, 30 June 2017 23:47
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like you are requesting support for talkagri.com but your licensed domain is CABACaribbean.com . Because Pro license only entitles you to support for 1 domain only, perhaps we can help you change your support domain to use your current domain which you requested for support?

Regarding with your issue, it seems like I was unable to access your backend Easysocial configuration page, this is what i hitting now :

Error
You are not authorised to view this resource.


Can you set the current login user to have superadmin privileges so we can better have a check?
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Saturday, 01 July 2017 12:29
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Hi Arlex,

Sorry about that - my bad. I made the user a superuser.

Concerning the license - we just purchased EasySocial and it was temporarily staged and has now moved to the correct domain. If you check my first ticket, I had this discussion with support when downloading the installer and they said it was ok.

Hope that clear us things - if I need to do anything please let me know.
Thanks much.
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Sunday, 02 July 2017 00:01
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Hi there,

It is somehow got cache and it is not redirected correctly. It would be best if you can clear your browser cache and site cache and see how it goes

By the way, may i know whether talkagri.com is your current live site? If yes, we will help you switch on your dashboard as it is required for you to registered a correct domian in order to ask for support.

Please advice.
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Monday, 03 July 2017 10:24
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Hey thanks. Were you able to see what was wrong with videos on the easysocial backend?

Yes - talkagri is the final domain for our website, so you can switch the support to that domain.

Thanks much guys!
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Monday, 03 July 2017 23:48
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Hi there,

Regarding video on the backend, can you applied steps below and see how it goes

Run this sql Query on your phpMyadmin:
delete FROM `#__social_videos` where `type` = '' and `user_id` = 0;

Applied attached files on path below
JoomlaFolder/media/com_easysocial/apps/user/videos/videos.php
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Tuesday, 04 July 2017 10:12
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